Refunds and Returns Policy
1. Overview
At Areesha Hameed LTD, we strive to ensure your satisfaction with every purchase. If for any reason you are not completely satisfied with your order, we offer a straightforward returns and refunds policy to make the process as smooth as possible.
2. Eligibility for Returns and Refunds
2.1. Eligible Products: Our returns and refunds policy applies to all physical products purchased directly from bluelightwarriorgaming.com.
2.2. Timeframe: You have 30 days from the date of delivery to initiate a return for eligible products.
3. Initiation of Return
3.1. Contact Us: To initiate a return, please contact our customer support team at [email protected] within the 30-day timeframe. Provide your order number, reason for return, and any relevant details.
3.2. Return Authorization: Once your return request is approved, we will provide you with a Return Authorization (RA) number and instructions on how to return the product.
4. Return Conditions
4.1. Condition of Product: The product must be returned in its original condition, unused, and in its original packaging to be eligible for a refund.
4.2. Proof of Purchase: You must provide proof of purchase, such as your order confirmation or receipt, when initiating a return.
5. Return Shipping
5.1. Cost: Customers are responsible for the return shipping costs unless the return is due to a defect or error on our part.
5.2. Address: Ship the return to the following address: Areesha Hameed LTD Block 13-A Gulshan e iqbal Karachi
6. Refunds
6.1. Processing Time: Once we receive and inspect the returned product, we will process your refund within 7 business days.
6.2. Refund Method: Refunds will be issued to the original payment method used for the purchase.
7. Exclusions
7.1. Non-Returnable Items: Certain products, such as gift cards, downloadable software, and personalized items, are non-returnable and non-refundable unless defective.
8. Contact Information
8.1. Customer Support: For any questions or assistance regarding returns and refunds, please contact us at [email protected].
9. Policy Updates
9.1. Updates: We reserve the right to update or modify our refunds and returns policy at any time. Any changes will be communicated on our website.